"It is a pleasure to work with Crystal Pharmatech. The quality of the data is outstanding, they have shown proactivity in investigating further an issue we had with a project, they always give suggestions on what should/could be the next step, without pushing. This is what a client looks for in a CRO, but rarely finds. The updates are sent regularly and the team is always very responsive when follow-up questions are asked. The final reports are very clear, instructive, and helpful for the project director in order to come to conclusion and/or plan next steps.
Communication is very effective, timely, concise, and to the point. When they don’t hear from us they gently send reminders, and that helps in busy times. It is very difficult to give suggestions on how to improve, when so far the collaboration has been greatly smooth. Keep it up! And thanks for your help with our projects."